FAQs
HOW DO I PLACE MY ORDER?
Simply choose your style on the product page then click the “Add To Cart” button and follow the simple steps to complete your order.
We’ll prepare your order and let you know when it’s on its way!
HOW LONG WILL IT TAKE TO SHIP MY ORDER?
Orders are processed within 3–5 business days.
Estimated shipping time (after processing):
– United States – Classic (2D) products: 5–10 business days
– United States – 3D products: 14–20 business days
– International orders: 14–20 business days
Shipping times may vary slightly depending on product type and destination.
MY TRACKING NUMBER ISN’T WORKING.
Tracking numbers may take 1–3 business days to appear in the carrier’s system after shipment.
If it still shows no updates after a few days, please contact us at support@gigspirit.com and we’ll help you check it.
I NEED HELP WITH A LATE ORDER.
Most orders are processed within 3–5 business days before shipping.
If your order has not arrived after the estimated shipping window shown in our Shipping Policy, please contact us and we’ll check it for you.
Support: support@gigspirit.com
PAYMENT
What type of payments do you accept?
We accept Visa, Mastercard, and PayPal.
When will my card be charged?
Your card will be charged immediately after your order is successfully placed.
HOW SECURE IS MY PERSONAL INFORMATION?
We strictly adhere to the highest industry standards to protect your personal information when you checkout and purchase from our store.
Your credit card information is encrypted during transmission using secure socket layer (SSL) technology, which is widely used on the Internet for processing payments. Your credit card information is only used to complete the requested transaction and is not subsequently stored.